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In-Home Care Provider Braving the Arctic Temperatures

Posted at 7:35 PM, Jan 06, 2014
and last updated 2014-01-06 19:35:11-05

HOLLAND, Mich. — Scott Bolthouse, owner of Lakeshore Senior Care in Holland did things a little differently Monday thanks to Mother Nature.

His company provides a variety of in-home services to the elderly, but with on-and-off whiteout conditions all day Monday they had to prioritize and do things on a case-by-case basis.

In fact, Bolthouse actually drove several of his caregivers to where they needed to go, with so many side roads unplowed he just figured it would be safer.

“Certainty we do want to be safe ourselves but at the same time we can review who needs help the most and we can strike a balance there,” said Bolthouse.

For instance, those people just on the schedule to get their house cleaned could wait, it was the folks with needs that couldn’t be put on hold they worked to get to.

“Clients on hospice where meds are critical, clients that can’t get out bed unless we are there for them so it’s those types of clients that really make it a priority for us,” he said.

Bolthouse says it’s their job to provide peace of mind for their clients and families despite the havoc that Mother Nature can bring sometimes.