Man’s Storage Unit Mistakenly Sold At Auction

GRAND RAPIDS, Mich. (May 20th, 2014) – A man claiming a storage unit containing his possessions was mistakenly auctioned off and for two years he’s been trying to find a resolution.

After getting no-where he turned to the FOX 17 Problem Solvers.

Dennis Pearce said thousands of dollars worth of stuff including toys for a five-year-old girl and his one-year-old son were inside a storage unit he rented back in January 2012.

“They took me to a unit, C-106,” he said.  “I won’t forget it and the gate wouldn’t open so the guy said, ‘Let’s go check out D-106′.  I went over there the gate opened and he said go put your stuff in this unit, all we got to do is change the ‘C’ to a ‘D’.”

A change documented in his rental agreement.  Pearce said all he owned was inside that unit.

The receipts show month after month of payments.  He visited the unit twice to get personal items.  On the third visit he noticed something was wrong.

“I went there to get my son’s pack-and-play and I noticed my key wasn’t working,” he said.  “The receptionist showed me a receipt and told me that my unit was auctioned off.”

Pearce said the unit he thought he was paying for belonged to someone else.  The unit his stuff was stored in, no one had been paying for.

FOX 17 helped facilitate a face-to-face meeting with the current manager of Evergreen Storage Units, Randall Hope.  Where Pearce was able to explain the situation to her.

“On one day, I came here and told them I am paying for the wrong unit,” he said to her.

“I see it.  I can see it,” she replied.

“That’s why I am trying to get this settled and get this done,” said Pearce.

Hope said the problem comes from prior management and has nothing to do with the people now running the facility.

“I would like to shake your hand and I am truly sorry for your losses because I can only imagine memories, valuables that this place is designed to keep safe,” she said.

While Pearce has documentation indicating that he paid for the units and indicating a mistake on the part of Evergreen Storage.  What he doesn’t have is a certified list of what was in the unit.

“With all due respect sir,” Hope said to Pearce, “you could have had a tricycle in there and then come back and say, ‘I had a very valuable item in there worth a lot of money.’  We couldn’t proceed without knowing what exactly the inventory was about what was claimed to be lost.”

Pearce said he should be entitled to something for his loss, a loss he said the company profited from in the auction.

“The individual person that set you in a unit, knowing that it was wrong that is who I think should be held accountable,” said Hope.

Pearce said he is in the process of filing a civil-suit against the owner of Evergreen Storage Units.

A local auctioneer said it’s typical for auction houses to take pictures or video of the auction process.  Pearce is hopeful if he can track down who sold his stuff and when he may find the itemized list of belongings he’s been looking for.

6 comments

  • WRONG ANSWER

    THEY HAD A BUNCH OF CRACKHEADS RUNNING THOSE STORAGE UNITS. I WOULD NEVER RENT FROM EVERGREEN. I SWEAR THERE WAS A NEWS STORY A FEW MONTHS BACK, IN WHICH KENT COUNTY SHERRIFFS HAD A STING, BUSTING 3-4 PEOPLE FROM STEALING FROM THE UNITS.

  • TheFoundingFathers

    Well I hate to side with "The MAN" but, come on people. Every damn one of you has a camera on your cell phone! Take some damn photos of what you store at these places!!! For sure common sense, is not to common these days.

  • Anonymous

    Wow!! Regardless if Mr. Pearce had pictures or not he should still be entitled to something. As a business women I believe to even keep your reputation and your business thriving you would want to make sure that the customer is satisfied no matter what, I mean it’s not like he’s asking for a million dollars and not only that it’s the companies fault for this happening. I truly hope Mr. Dennis Pearce is compinsated for all his valuable belongings of his children’s stuff that he will never get back, and what ever else may have been in there. Shame on Evergreen!!
    Never have my business, nor my referral!!

  • Sean

    As a property manager of a storage facility for almost the past seven years the company is at fault due to the employee at the time not correcting the lease/paperwork and computer information.

    The company can go back into his records & see what the unit was sold for as the auction proceeds go to the balance owed on his account – in which there would be a receipt of payment.

    He has a case due to Michigan Lien Laws that are in place.
    http://www.storagetreasures.com/general-informati

    The unit should have been photographed as well a simple written inventory of what was visible upon opening the storage unit door prior to sale.

  • kenr

    EVERGREEN STORAGE IS A SCAM ..ALL CROOKS
    WARNING DO NOT USE EVERGREEN STORAGE , IF YOU DO , YOU ARE GIVING YOUR STUFF TO THEM TO SELL

    THIS IS A SCAM

  • KENR

    WHEN YOU LOOK UP STUPID IN THE DICTIONARY "HOPES" PICTURE IS THERE !!!!!!!!!!!!!!!!!!!!!!
    WHY WOULD SHE AGREE TO A INTERVIEW JUST TO MAKE HER COMPANY LOOK LIKE THE SCAM ARTISTS THEY ARE
    THIS IS AND COULD ONLY BE EVERGREENS RESPONSIBILITY TO PAY THIS MAN BACK IN FULL

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