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As a FOX 17 Problem Solver, I try to help people who feel they have nowhere else to turn. We have a great team that prides itself in getting results and seeing a situation through to the end.

I couldn't have imagined having this opportunity when I began at FOX 17 in August 2011. Since then, I've reported on a wide range of issues and events happening around West Michigan.

Before helping launch Problem Solvers, I served as the Grand Rapids city commission beat reporter for two years. I covered the region's largest municipal government.

My professional journalism career began in Lansing. I cut my teeth in the news business at WLNS.
From 2006 to 2011, I wore many hats and reported the news for my last 3 years in the Capital City.

Before that, I graduated from the University of Michigan, Ann Arbor. Go blue!

When I'm not reporting the news, I enjoy spending time with my family, volunteering at my church, and running long distance.

Recent Articles
  • ‘It’s a good start;’ Breaking down Snyder’s road repair funding boost

    WEST MICHIGAN — Earlier this week, Governor Snyder proposed allocating an additional $400 million in the 2016 budget to road and bridge repair. Of the $400 million, eight counties in West Michigan will split a total of $10 million. That’s according to the Michigan Department of Transportation. “We appreciate the focus on transportation investment,” Roger Safford, an engineer with MDOT said. Safford said $140 million is needed to match and keep federal dollars on the table. That leaves $260 million […]

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    Couples fight builder over swampy yard, drainage issues

    LEIGHTON TOWNSHIP, Mich. — James and Stephanie Markland moved into their Harvest Meadows home during the winter in early 2014 in rural Leighton Township in Allegan County. “The neighborhood seemed pretty nice,” James  said. However, their view of the property changed once the weather warmed up. Instead of a lush green yard, they said they found a swamp in their backyard. “We really weren’t aware of any drainage problems until all the snow melted away and the water was just […]

  • Battle Creek ‘Officer of the Year’ honored; fallen officers remembered

    BATTLE CREEK, Mich. — Tuesday afternoon, the Battle Creek Police Department remembered men and woman who’ve fallen in the line of duty. The ceremony took place at city hall. Chief Jim Blocker said, “To date, 2015, we’re at 46 officers who’ve lost their lives in service to this nation.” It’s been 10 years since Battle Creek police detective LaVern Brann lost his life. His family was in attendance and was recognized. A public announcement was made that a portion of the […]

  • Zeeland couple fights to recover $2,700 from state after unemployment mix-up

    ZEELAND, Mich.– Joshua Coster filed for unemployment in March 2014. He was only laid off for a week. So when the state told him he didn’t complete the signup process, Coster didn’t think much of it. He had already been called back to work. Fast forward to November. Coster learned he was being fined a penalty of $2,744 by the state. He found this confusing. Coster never collected a dime from unemployment and his online account (MiWAM) proves that. He said he […]

  • 05-17-15 Connie Krueger Problem Solvers

    Woman initially denied reimbursement for covered procedure gets refund

    LOWELL, Mich. — After Connie Krueger sought help from FOX 17 Problem Solvers, she is being reimbursed by her medical insurance company. Connie had agonizing mouth pain due to gum disease and needed a costly procedure to treat the problem. “November 13 of 2013, I had all of my teeth extracted,” Krueger recalled. She said it cost “a little under $10,000.” Fortunately, her husband had paid Blue Care Network of Michigan more than $300 each month for several years. “I […]

  • Capture

    Man fined more than $80,000 by the Unemployment Insurance Agency

    SHELBY, Mich. — Steve Brimmer is a hobby farmer. He raises and sells pigs, cows, and chickens. It earns him a little cash, but it’s quite a change for the man from Shelby. He said he worked for an auto supplier in Muskegon for 6 years. Brimmer said he got fired in February 2013 for attendance problems, although he said he refuted this with his employer. Once he was out of a job, he filed for unemployment.  Brimmer said the […]


    Federal lawsuit demands Unemployment Insurance Agency reforms

    WEST MICHIGAN — Hundreds of emails, Facebook messages, and phone calls have poured into the FOX 17 newsroom regarding problems with the Unemployment Insurance Agency. The FOX 17 Problem Solvers continue to investigate the issues and sat down with attorney Tony Paris. He works for the Sugar Law Center in Detroit. The law firm and the United Auto Workers filed a federal lawsuit against the Unemployment Insurance Agency recently. Seven plaintiffs are being represented free-of-charge. At this point, Paris said […]

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    Unemployment advocate sounds off, blames new automated system for UIA problems

    WEST MICHIGAN — Deborah Fragel, an unemployment advocate, reached out to the FOX 17 Problem Solvers after seeing our news stories on people being fined and accused of fraud. The Michigan Unemployment Insurance Agency (UIA) has taken these actions against many Michigan citizens. The UIA alleges that people are providing false information on their application for benefits. Fragel contracts with the state to help people who face these accusations. She’s one of just a handful of advocates in West Michigan. […]

  • Unemployment insurance woes: Couple fights state over ‘unjustified’ $10,000 fine

    GRANDVILLE, Mich. — The story of one man’s battle with the Michigan Unemployment Insurance Agency (UIA) sparked a large response from around West Michigan. The FOX 17 Problem Solvers’ tip line, station email accounts and Facebook page received a lot of feedback following Joshua Coster’s story. Many of those individuals said they or someone they know has also been wrongly accused of fraud and charged a fine by the UIA. They said there’s little to no recourse. Dan Wilder and his […]