Plaza Towers Updates Residents on Flooding

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Update on flooding and evacuation of Plaza Towers


The Plaza Towers crew and support team continue to assess the damage caused by the historic floods from the Grand River. The engineers estimate we will be pumping at least another 1.3 million gallons of water from the building’s parking garage and basement. We hope to have an update on water removal within the next 24 hours; additional rain could result in additional water infiltration. Once the water is removed the engineering team can better assess the damage and determine a course of action that may provide an appropriate estimated timeframe for allowing residents to return and businesses to reopen. Safety remains our number one priority.


We will continue to work with residents to provide limited access in order to help them retrieve personal property. If there is an immediate emergency please contact security at 616-242-6602 or 616-774-6625.


Frequently asked questions:

When will residents be allowed to move back into their homes?

We will not be able to answer this until the water stops flowing, the water is removed and the engineering team can assess the damage. We will update this situation within 24 hours.


How much damage was done?

More than 1.6 million gallons of water flowed into the area. At this moment, we know of 24 vehicles that were damaged in the parking garage.


What can residents do to get assistance?

The Heart of West Michigan United way has an emergency assistance number to call, 211.  Multiple human services agencies are coordinating efforts to meet immediate needs of those throughout the community affected by the floods. Residents may also want to contact their insurance companies.

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