Having trouble receiving FOX 17? Click here:

BBB: Take steps to hire a reputable contractor after flood

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

WEST MICHIGAN -- As flood waters recede throughout West Michigan, property owners are bound to find their homes and businesses in need of repair.

The FOX 17 Problem Solvers checked in with the Better Business Bureau for steps you can take to avoid getting ripped off. Flooded homes might need everything from drywall to mold remediation. Companies will likely be out in impacted communities to offer their services, but the BBB said some of the 'storm chasers' who go door-to-door may have questionable ethics.

"It's always disheartening. We want people to get back to normal, get over the flood or disaster, but yea, there are unfortunately people that take advantage of others," John Masterson, with the BBB said.

"The kicker is a lot of these people are unlicensed and may take your money and then leave before the job's done," he said.

Masterson suggests you research businesses, get multiple estimates, ask for references, ask for proper licensing and use bbb.org to find trustworthy businesses. Also, is the business bonded and insured?

Another bit of advice includes not paying in full upfront. Instead, Masterson suggests you pay in thirds as the project progresses. If you do think you’ve been taken advantage of you can file a complaint with the BBB.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.