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Same-day psych urgent care center seeing success

Posted: 6:03 PM, Jun 20, 2019
Updated: 2019-06-20 18:11:26-04

GRAND RAPIDS, Mich. — A new facility is working to make mental health treatment more accessible.

Pine Rest opened its new psychiatric urgent care center in April .  The facility is the only one of its kind in West Michigan.

The new urgent care facility will allow anyone dealing with a mental health issue to walk in and be seen the same day.

"The average person suffering with depression or anxiety has done that for a long time and before they get up the courage to ask for help," said Program Director Megan Zambiasi. "Then when they do call and find out it will be a really long wait, that can be discouraging."

The name urgent care was chosen because it is already a familiar term in people's minds.

“Urgent care, the name alone, I think sounds familiar to people. People are familiar with what a medical urgent care is, what they do. So having something like that for psychiatric disorders is very similar," Zambiasi says.

“We’ve been seeing a lot of people that are brand new to us, that we’ve never seen before. And they tend to be, so far, a little bit younger than what we would usually see," she said.

Fore more information about what sort of situations the center can accommodate, visit their website .