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As a FOX 17 Problem Solver, I try to help people who feel they have nowhere else to turn. We have a great team that prides itself in getting results and seeing a situation through to the end.

I couldn’t have imagined having this opportunity when I began at FOX 17 in August 2011. Since then, I’ve reported on a wide range of issues and events happening around West Michigan.

Before helping launch Problem Solvers, I served as the Grand Rapids city commission beat reporter for two years. I covered the region’s largest municipal government.

My professional journalism career began in Lansing. I cut my teeth in the news business at WLNS.
From 2006 to 2011, I wore many hats and reported the news for my last 3 years in the Capital City.

Before that, I graduated from the University of Michigan, Ann Arbor. Go blue!

When I’m not reporting the news, I enjoy spending time with my family, volunteering at my church, and running long distance.

Recent Articles
  • Father trying to recover Green Dot funds to save home

    GRAND RAPIDS, Mich. — Bob Stone said he’s trying to keep a roof over his head while raising two teenage boys, but money his family put on a Green Dot card has become inaccessible. “I’m about to lose my house because I owe taxes on it in another month so,” he said. Stone is depending on the federal tax refund he said he and his wife had direct deposited onto that Green Dot card. He explained, “When my wife used […]

  • Problem Solved: Seller finally releases car, auto shop helping single mom

    WYOMING, Mich. — Andrea Gilbert said she’s glad she reached out to the FOX 17 Problem Solvers. Her tears of sorrow are now tears of joy, and the nearly $4,000 she thought she lost is about to be redeemed. “He hasn’t talked to me, hasn’t said a word to me,” Gilbert said while standing outside of Meyers Engine Service. It was the moment Gilbert had been waiting months for. She stood by anxiously. Wednesday afternoon, she finally took possession of […]

  • Resident seeks removal of fallen tree, damage compensation from county

    KALAMAZOO COUNTY, Mich. — James Wyrick takes pride in his landscape, but a toppled tree in his front yard’s been a proverbial thorn in his side. He said the tree once stood on the opposite side of Barney Road, but fell in May 2018 and blocked the roadway. Wyrick said, “(The) road commission came out and apparently hooked on to the root end of it and shoved it onto my property.” “It also tore up my drip irrigation system,” he […]

  • Couple continues months-long wait for wedding video refund

    KALAMAZOO, Mich. — Sherieé and Nicholas Tolbert-Jordan tied the knot in June 2018. For the big day, the couple hired Fino’s Photography.  Owner Delfino Hernandez was contracted to record their wedding for $500, a decision the newlyweds said they quickly came to regret.  Tolbert-Jordan said she had been told to expect the video on DVD about two weeks after the wedding, but that two weeks came and went. The newlyweds said they got nothing but excuses.  “We looked on his Facebook and seen he […]

  • Opioid patient ‘at a loss’ after prescriber’s suspension

    NORTON SHORES, Mich. — Bonnie Drier said a state investigation into her nurse practitioner, Susan Drust, caught her by surprise. “To hear what they’re saying, I don’t understand it because she was forthright, and she was always there when I needed her,” Drier said. Drust, who runs a clinic in Norton Shores, is accused of prescribing controlled substances to alcoholics, allegedly prescribing unsafe combinations of opioids and/or sedatives without documenting the risk or reason. The state claims she didn’t document […]

  • Tenant living without running water, councilman refutes responsibility

    MUSKEGON HEIGHTS, Mich. — Pamela Hampton depends on a kitchen full of bottled water for basic day-to-day necessities because when she turns on any of her faucets, nothing comes out. “The water been cut off three times in less than a year,” she recalled. Hampton said she’s only responsible for paying for electricity and gas, and said she’s paid her rent on time since moving in, in October 2017. She said her landlord, Marshall Cook, neglects to pay the water […]

  • Mom waits months for used vehicle purchased with illegal title

    GRAND RAPIDS, Mich. — Andrea Gilbert said she needed reliable transportation for her and her toddler, so she said she turned to the increasingly popular Facebook Marketplace. “I found one that I liked, and I actually went to go click on it and the person who was selling it was a friend of a friend,” she explained. That acquaintance is John Meyers. According to the Secretary of State’s office, he’s not a licensed mechanic. That was unbeknownst to Gilbert, who […]

  • Homeowners seek long-term fix to flooding problem

    LAKETON TOWNSHIP, Mich. — Bob Degand said he and his family were blindsided by March 14 flooding. His three existing pumps weren’t enough for Mother Nature. The former Tucson, Arizona resident said he moved to Laketon Township in January 2018 but, the ‘seller disclosure’ tiptoed around potential water issues. “I believe the terms used was ‘drainage problems’ with ‘excessive rain’. As I Google that, it seems like that’s a nice way to say ‘basement flooded’ without scaring away potential buyers. […]

  • Discolored, chemical-smelling creek concerns family

    NORTON SHORES, Mich. — A family living along a creek in Norton Shores is voicing concerns over potential contamination. However, they said they’ve struggled finding help in fixing the problem. “Ninety-nine percent of the time, even after a rain, this creek is usually crystal clear,” David Jazdzyk said. After 30 years of living next to Ruddiman Creek, Jazdzyk said he knows when something’s out of the norm. Unfortunately, he said a ‘murky’ appearance has become a common occurrence. “It started […]

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