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As a FOX 17 Problem Solver, I try to help people who feel they have nowhere else to turn. We have a great team that prides itself in getting results and seeing a situation through to the end.

I couldn’t have imagined having this opportunity when I began at FOX 17 in August 2011. Since then, I’ve reported on a wide range of issues and events happening around West Michigan.

Before helping launch Problem Solvers, I served as the Grand Rapids city commission beat reporter for two years. I covered the region’s largest municipal government.

My professional journalism career began in Lansing. I cut my teeth in the news business at WLNS.
From 2006 to 2011, I wore many hats and reported the news for my last 3 years in the Capital City.

Before that, I graduated from the University of Michigan, Ann Arbor. Go blue!

When I’m not reporting the news, I enjoy spending time with my family, volunteering at my church, and running long distance.

Recent Articles
  • Problem Solved: Service request fulfilled after five months

    LOWELL, Mich. — A Lowell woman’s issue with AT&T has been resolved after five months of trying on her own. On Wednesday, Pamela Jordan explained her hassle with trying to have the company come to her home and bury an internet. It was running across her driveway for several months. “It was a very quick turnaround. In two days, it would have been a total of five months,” Jordan explained. Since May, she’d been tracking the numerous phone calls she’d […]

  • Arrest made in 2008 cold case, victim’s mother relieved

    GRAND RAPIDS, Mich. — A cold case older than a decade may have been solved with the arrest of the alleged killer. Frances Molson’s son, Richard Dannah, was shot to death in May 2008. This week, she learned police arrested Derrick Anthony Brown and charged him with open murder. “I just cried. Long time coming. I couldn’t wait. I couldn’t wait. Now I can rest easy,” Molson told FOX 17. Dannah was just 19 years old when a bullet struck […]

  • Landscaper accused of cutting corners, bailing on project

    HOLLAND, Mich. — A landscaper in Holland is accused of bailing on projects and failing to do the work he was paid for. Multiple customers have reached out to the FOX 17 Problem Solvers for help. Homeowner Paul Turner says the beautification project at his home turned into a big headache that forced him to fork out even more cash. “They seemed like trustworthy people at first. I feel kind of dumb for paying upfront, but you’d like to think […]

  • Lowell homeowner struggles to get service request fulfilled

    LOWELL, Mich. — Pamela Jordan said she has a simple request for AT&T: bury an internet line on her property. It’s something she’s been asking for since May. The line currently runs across her driveway. “Am I the only that’s dealing with this problem? And if I am, then I shouldn’t be a problem,” she said. She said the company’s cancelled numerous scheduled work dates which has delayed her ability to make other fixes. Jordan explained, “This summer, we were […]

  • Widow struggles to get movement on life insurance claim

    WAYLAND, Mich. — You pay insurance in the event something goes wrong. For Victoria Dame, that was the unexpected death of her husband. She says the struggle to claim his life insurance hasn’t made the grieving process any easier. “It’s paid for. I’m not asking for something I didn’t deserve. We paid for it,” Dame said. She says she took out her AFLAC policy before the two got married last year and added him on once they tied the knot. […]

  • Prisoners of war, missing service members recognized at veterans home

    GRAND RAPIDS, Mich. — Communities across the nation Friday are remembering prisoners of war and those missing in action. That includes the Grand Rapids Home for Veterans where a ceremony was held this afternoon. According to the Department of Defense, 401 men and women are still missing from Michigan who served in the Korean, Vietnam and Cold Wars. The names of those missing from Kent County were read at the ceremony. It’s a time of remembrance. Federal, state and local […]

  • Group aims to save Dorr Township Library

    DORR TOWNSHIP, Mich. — A local community is fighting to save its library after voters shot down a millage renewal last month. Megan Helms said the Dorr Township Library is like a second home for her family. It’s a community resource she said she never anticipated would face the threat of closure. But in August, a millage renewal failed by just 100 votes. Now library funding from the previous 10 year millage is about to run out. “My family would […]

  • Vape shop reacts to flavored nicotine emergency ban

    HUDSONVILLE, Mich. — The state’s enforcement on the ban of flavored nicotine vaping products is moving forward. The Department of Health and Human Services announced the ban went into effect Friday, giving retailers 14 days to comply. It’s a measure MDHHS says is aimed at protecting children’s health, but some say it’s government overreach. Joseph Mol, owner of Jolt Vape said, “Believe it or not, most of my customers are in disbelief. Almost everyone of my customers says this will […]

  • Problem Solved: Unwanted funds returned to the VA, deposits stopped

    WALKER, Mich. — Karen Warner’s bank account is $5,762 lighter, and she says she’s relieved. She says she received deposits of more than $1,100 for months that didn’t belong to her. She tried returning the money and stop the deposits with no success, until now. “Who would think it would be so difficult to give away money?” Warner asked. That money belongs to the Veterans Administration. As Warner explained to the Problem Solvers in early September, her mother received survivor’s […]

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