Closed captioning inquiries should be directed to the following:
Phone: (616) 364-8722
Email: captioning.inquiry@fox17online.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Juan Cordero
Director of Technology
FOX 17 WXMI
3117 Plaza Dr. NE
Grand Rapids, MI 49525
Phone: (616) 447-5281
Email: captioning.complaint@fox17online.com
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
