Problem Solved: 101-year-old gets much-needed refund from state treasury

HOLLAND, Mich. -- Thanks to the FOX 17 Problem Solvers 101 year old Winifred Biles finally got her refund from the state of Michigan for $1,157.

"I'm taking it straight to the bank," Valerie Roosa, her daughter said.

Roosa explained, "She's 101, and she depends on that money."

Frank and Valerie Roosa reached out to the FOX 17 Problem Solvers for help last month. For 23 years, their mother has filed for the Homestead Property Tax Credit. It's a refund low-income homeowners (and renters) can apply for each year. For the past 5 years, the family said the state has given Biles a hard time. However, after the Problem Solvers contacted the state treasury department the red tape disappeared.

"Oh! Come and I give you a cuddle," Biles expressed her gratitude.

The family said it's not looking for a handout and feels the state keeps flagging her because of her age. Biles is 101, lives on a fixed income and depends on the tax credit to pay her bills. Roosa said she's tired of the state delaying payment.

"The biggest frustration is they don't respond. They never respond to your phone calls or your letters," Roosa said.

She added, "If they delay things longer, they keep that money back, and people that are helpless and can't fight for themselves..."

But the family is glad it called the FOX 17 Problem Solvers.

Roosa said, "I think you getting on the job and contacting the state of Michigan. That made a big difference. I really truly believe that had we waited and waited and waited, my mom would still be waiting."

Roosa said the state claimed there were errors in the paperwork. But he said that's not true and said the state's been giving excuses along with the delays for the past 5 years. The state treasury told FOX 17 it cannot comment on individual cases because of its privacy policy.

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  • David

    I’m going through this exact same thing with my 2011, I got my 2010,2012,2013,2014 but for some reason they will not give up my 2011 and I Amended it and everything with no reply and my home is only heated with firewood stove inside,so around February it comes in handy for extra income to catch me up on my Bills and get firewood

  • John Nobelohn

    I just seen the story on the 101 yr. old proptery tax delay. I also have a delayed return. They are suppose to inform me by the middle on Sept. if I will be recieving a refund, the problem is 09/14/15 my summer taxes are due. $1236. The letter I recieved

  • Steven Willeford

    Okay it is getting crazy. My son had a teacher threaten to make sure he did not graduate if he brought home his Ipad just like every other student gets too. Oh wait I am wrong it is only the CCA student that can not bring them home. Guess they are the minority group of the school that does not have the same rights as the rest of the student body in the school. I know Wayland is a small community and people think that what the staff does to students here does not matter to the rest of the world, but if they were doing the same thing to a racially minority group there would be all kinds of people seeking justice. They try to teach our kids that it is wrong to set apart a particular group and treat them different, but if it is the staff doing it, then they feel it is okay. I have proven my point and spoke my mind, but because they are the staff it does not mean anything. I wish the media would take this and continue for me I am willing to speak on the behalf of the students that are being discriminated against. I kills me that they say it is a NO Bullying Policy but a staff member can threaten to ex-spell or make sure a student does not graduate if he acts or does something any other non CCA student does. I think that the staff needs to look at each other the same way as they do students towards other students.

  • Steven Willeford

    Looking for assistance on dealing with a High School discriminating against a group of students because they are not the traditional students . Please give me some assistance.

  • Steven Willeford

    I have posted before and am still getting the staff of Wayland Union Schools say we can do as we wish.I have been called and told that they have a right to discriminate against the CCA students and they have the right to make them feel inferior to the rest of the student body. Now the staff has chosen to threaten my son because he wants to have the same rights as every other student in the school. I know Wayland is a small town and no one cares, but if they did it to a racial group instead of a group of students that they feel no one cares about it is okay. Someone needs to care about these kids. My son says because I have decided to say and stand up against this discrimination the teacher have targeted him and one has threatened him to be ex-spelled and made so he would not graduate.

  • Steven Willeford

    Figure that discrimination against students in a issue that is suppose to be a important even if it is in a small town like Wayland, MI